CES Surveys For SaaS & Digital Products

Customer Effort Score (CES)

The CES survey is ideal for onboarding new users to gather relevant feedback on how easy it is to use your product.

CES Survey

CES - The key to identifying and addressing pain points

Elevate your customer experience with the power of the Customer Effort Score (CES) survey. By measuring the ease of customer interactions at specific touchpoints, you can quickly identify areas for improvement and keep your customers satisfied.

CES survey provides valuable insights that can help you increase customer loyalty, generate leads, and reduce churn. Deploy it after each meaningful action, such as customer support chats, feature usage, or purchases, to gain a comprehensive understanding of your customers’ loyalty to your brand, products, and services.