Userlove

Simple pricing that scales with your needs

Startup plan

$249/month

Paid annually
Ideal for startups businesses

Growth plan

$899/month

Paid annually
Ideal for growing businesses

Enterprise plan

Let's talk

Ideal for multiple products or enterprises

Startup plan

$299/month

Paid monthly
Ideal for startups businesses

Growth plan

$999/month

Paid monthly
Ideal for growing businesses

Enterprise plan

Let's talk

Ideal for multiple products or enterprises

Features comparision

Startup

Growth

Enterprise

Account

Monthly Active Users (MAU)​
Number of unique users who access any page where Userlove is installed on a monthly basis.

2500

5000

Custom

Users
Numbers of users allow in your account.

5

20

Custom

Roles and permissions​
Control user access with roles & permissions.
Yes
Yes
Yes
SAML 2.0 SSO
Single Sign-On authentication using SAML 2.0 protocol.
Yes
Domains
Numbers of domains allow in your account.

2

5

Unlimited​

Activity logs
Track team user actions and monitor system activity.
Yes
Remove Branding
Remove Userlove logo from your experiences.
Yes
Yes
Yes
2-FA authentication
Add an extra layer of security to your account with 2-FA authentication.

Email, Authenticator app

Email, Authenticator
and SMS

Email, Authenticator
and SMS

Experience pattern & design

Tours & tooltips
Tours & Tooltips
Engage and onboard users effectively with interactive product tours, guides and tooltips.

Unlimited

Unlimited

Unlimited

Checklist
A comprehensive user onboarding checklist for successful product adoption.

1

Unlimited

Unlimited

Hotspot
Numbers of hotspot can use in product tour.

Unlimited

Unlimited

Unlimited

Surveys & NPS
Create various types of surveys such as NPS, CSAT, CES, Opt-in, and custom feedback.

5

Unlimited

Unlimited

Customizable themes
Customize themes to match your brand for a seamless in-app experience.
Yes
Yes
Yes

Targeting & Insights

User segmentation
Group users based on common characteristics for personalized experiences and targeting.
Yes
Yes
Yes
User insights
Analyze user journey, engagement, product feature adoption and more.
Yes
Yes
Yes
Dynamic personalization
Dynamically personalize your user experience based on user data.
Yes
Yes
Yes
No-code event trackers
Track user behavior and activity without writing any code.
Yes
Yes
Events explorer
Explore and track user behavior and interactions with your product based on in-product events.
Yes
Yes
Yes
Shareable link
Generate shareable links to distribute surveys to your audience.
Yes
Yes
Experience reporting
View and download performance report of all your Userlove experiences.
Yes
Yes
Yes
User engagement analytics
Measure user interactions and behavior with your product to improve engagement and retention.
Yes
Yes
Yes
Custom attributes
Dynamically create custom attributes to collect and organize data specific to your business needs.
Yes
Yes
Yes
Custom alert
Receive custom notifications and alerts for specific account, insight, and report updates.
Yes

Support & Services

Help center
Centralized knowledge base for users to access self-service resources and support.
Yes
Yes
Yes
Email support
Get help with troubleshooting or issues by sending an email to customer support.
Yes
Yes
Yes
Live chat
Get instant customer support and troubleshooting assistance through live chat.
Yes
Yes
Yes
Phone
Speak with a customer support representative directly by phone for assistance with any issues or inquiries.
Yes
Yes
Yes
Dedicated customer success manager
Get a dedicated customer success manager to help you achieve your goals and make the most out of our platform.
Yes
Yes
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